SHIPPING & RETURNS

Planete Nana ships worldwide from the USA. We use reliable, tracked shipping for all orders. Once your order is confirmed, you’ll receive a confirmation email, followed by a shipping notification with your tracking number—usually within 3 business days.

SHIPPING COSTS & DELIVERY TIMES

Shipping costs are calculated at checkout based on your shipping address and order weight.

• United States: $15 — 3-5 business days
• Canada: $30 — 5–7 business days
• Europe: $40 — 5–8 business days
• Australia & Asia: $45 — 6–10 business days
• Other countries: Calculated at checkout; delivery typically up to 10 business days

TRACKING

Once your order ships, you’ll receive a tracking number via email. You can track your package online using the link provided.

PACKAGE INSURANCE

All shipments can be insured upon request for an additional fee. Contact us before placing your order if you would like your package insured.

CUSTOMS & IMPORT DUTIES

International orders may be subject to customs fees, taxes, or import duties imposed by your country. These charges are the responsibility of the recipient. Please check with your local customs office for details.

ALL SALES ARE FINAL

We do not accept returns, exchanges, or cancellations after purchase.